Shipping policy

Last updated: 27 August 2026

This Shipping Policy applies to orders placed through SportAndFashion.eu, operated by:

MBD Distribution s.r.o.
Pod Hybšmankou 2339/19
150 00 Prague, Czech Republic
Company ID (IČO): 24825298
VAT No. (DIČ): CZ24825298

1. Delivery Areas

SportAndFashion.eu delivers to Bulgaria and to other European destinations made available during checkout.

The countries and delivery methods available for a particular order will be displayed during checkout based on the customer's delivery address.

If delivery to a particular destination is not available, the customer will not be able to select that destination at checkout.

2. Fulfilment

Orders for Bulgarian customers may be fulfilled from our fulfilment location in Sofia, Bulgaria.

As we expand our European fulfilment network, orders may also be dispatched from other fulfilment locations within the European Union.

The fulfilment location used for an order may depend on product availability and the customer's delivery destination.

3. Shipping Methods and Charges

Available shipping methods and the applicable shipping charges are displayed during checkout before the customer submits the order.

Shipping charges may vary depending on the destination, order value, parcel characteristics and selected delivery service.

Where free shipping is offered, the applicable minimum order value and other conditions will be displayed on the website or during checkout.

4. Delivery Times

Estimated delivery times are displayed during checkout where available.

Delivery times are estimates and may vary due to carrier operations, public holidays, weather conditions, unusually high order volumes or other circumstances outside our reasonable control.

We will process and dispatch orders as quickly as reasonably possible.

5. Order Processing

Orders are processed after successful order and payment confirmation, where prepayment is required.

Orders placed during weekends or public holidays may be processed on the next applicable business day.

Once an order has been handed over to the carrier, tracking information may be provided where tracking is available.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Please review the delivery details carefully before submitting an order.

If you discover an error after placing an order, contact us as soon as possible at:

support@sportandfashion.eu

We cannot guarantee that delivery details can be changed after an order has entered the fulfilment process.

7. Failed or Refused Delivery

If a parcel cannot be delivered because of an incorrect or incomplete address, repeated unsuccessful delivery attempts, refusal of delivery or failure to collect the parcel, it may be returned to us.

Where permitted by applicable law, additional shipping costs arising from circumstances attributable to the customer may be deducted from a refund or charged before the order is reshipped.

This does not affect the customer's mandatory statutory rights.